FAQ 0-105: Sizing, Care, Shipping, Returns, and Sneaker Manufacturing
Sizes, comfort, and features of the 0-105 sneakers
The 0-105 sneakers are sized according to European standards. However, some models may run slightly large or small, so we recommend referring to the size guide to choose the right size.
If you're between sizes, we recommend consulting the size guide, which will help you choose the best size for each model.
0-105 offers a men's collection and a women's collection. Each style lists its sizing to help you find your perfect fit, and there's nothing stopping you from finding something you love in either collection!
The 0-105 sneakers are designed to provide immediate comfort, thanks to their specially engineered insoles and high-quality materials. With leather, the shoes naturally soften slightly after a few wears.
Our sneakers combine style, durability, and comfort, making them ideal for everyday urban wear, even on long days. We still recommend rotating them with other pairs of sneakers to prevent moisture and odors.
We use premium leathers, paired with 0-105 soles and meticulous craftsmanship. Each pair is designed to last while maintaining an elegant and modern look.
Our sneakers strike the perfect balance: they’re light enough to be comfortable, yet feature a construction that ensures support, durability, and quality.
CARE & MAINTENANCE OF 0-105 SNEAKERS
To ensure you clean your sneakers properly, we recommend consulting our care guide.
We recommend caution. Prolonged exposure to water can damage the leather on your sneakers. Waterproof your sneakers regularly to protect them.
Air out your sneakers after each use, use wooden shoe trees to maintain their shape, and store them in a dry place away from direct light. Regular leather care will extend their lifespan.
ORDERING, SHIPPING, AND AVAILABILITY
Orders are processed within 24 to 48 hours, and delivery times vary by country: generally 3 to 5 business days in France and Europe.
Yes, we ship throughout France and internationally. Shipping costs and delivery times are displayed when you place your order or by clicking here.For packages shipped outside the European Union (EU) and to French overseas departments and territories (DOM-TOM), customs duties, local taxes, import duties, or state taxes may be applicable. The payment of these duties and fees is the sole responsibility of the Customer, regardless of the amount.
As soon as your order ships, you'll receive an email with a tracking link. This allows you to track your package until it's delivered.
It all depends on the model and current inventory. Some models may be restocked, while others may not. Therefore, we cannot guarantee that a particular model or size will be restocked.
Changes or cancellations are only possible before shipment. Please contact our customer service team as soon as possible if you wish to make a change.
PAYMENT AND SECURITY
When you make a payment, a padlock icon appears in the URL bar, indicating that your connection is secure.
We accept the following credit cards: Visa, Mastercard, and American Express, as well as payments made via PayPal. All transactions are processed in euros.
When you enter your credit card information, your bank will send you a code to confirm your purchase. If you do not enter this code, your order will not be confirmed. It will therefore not be processed.
RETURNS, EXCHANGES, AND AFTER-SALES SERVICE
Yes, returns and exchanges are accepted within a specified time frame, provided the shoes are in their original condition, unworn, and accompanied by proof of purchase. Please note that exchanges are not accepted during sales periods.
You have 14 days from the date of receipt to return or exchange an item.
Return policies (whether free or not) depend on your location and current promotions. Details are provided during the return process.
If your item is defective, please contact our customer service team immediately, providing photos of the defect and proof of purchase. Our customer service team will do its best to find a solution to your problem.